Privacy Policy

1. Introduction

The Meeting Whisperer (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real-time AI sales coaching platform and website.

2. Information We Collect

Information You Provide

• Account registration information (name, email address, company)
• Meeting scheduling and calendar integration data
• CRM connection credentials (encrypted, used solely for authorized integrations)
• Communications with our AI advisor or support team

Information Collected Automatically

• Meeting audio and transcripts when the agent is active in a meeting
• Behavioral and communication pattern analysis derived from meeting interactions
• Device information, browser type, and IP address
• Usage data including pages visited and features used

Information from Third-Party Sources

• CRM data (Salesforce, HubSpot, GoHighLevel) when connected by the user
• Publicly available business intelligence (company data, professional profiles, news)
• Calendar and scheduling platform data when integrated by the user

3. How We Use Your Information

• To provide real-time sales coaching and meeting intelligence
• To build and refine behavioral profiles (DISC) for meeting preparation
• To generate pre-meeting research briefs and post-meeting summaries
• To improve the accuracy and relevance of coaching recommendations over time
• To sync meeting insights with your connected CRM
• To communicate with you about your account, updates, and support
• To maintain and improve the platform’s performance and security

4. Meeting Data and Recordings

When activated, our agent joins meetings to provide real-time coaching. We process meeting audio and transcripts to deliver live coaching cards and post-meeting intelligence. Meeting data is:

• Processed in real time and not stored as raw audio after the session
• Used to extract structured insights (objections, commitments, action items)
• Retained as structured intelligence within your organization’s knowledge base
• Never shared with other customers or used for cross-organization training
• Subject to your organization’s data retention policies

5. Behavioral Profiling (DISC)

Our platform builds behavioral communication profiles to improve coaching quality. These profiles are:

• Derived from CRM history, publicly available professional data, and meeting interactions
• Used exclusively to coach sales representatives on communication style
• Scoped to your organization — never shared across customers
• Accompanied by transparency indicators showing confidence level and data sources
• Available for review and deletion upon request

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (hosting, AI model providers, analytics)
• CRM platforms you have explicitly connected and authorized
• Legal authorities when required by law, legal process, or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

7. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, audit logging, and regular security assessments. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Structured meeting intelligence is retained according to your organization’s configured retention policy. You may request deletion of your data at any time.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured format
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at the address below.

10. Cookies and Tracking

Our website uses essential cookies for functionality and session management. We use privacy-friendly analytics that do not track individual users across sites. We do not use third-party advertising cookies.

11. Children’s Privacy

Our platform is designed for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please visit meeting-whisper.com to get in touch.